Terms and conditions

a. Registration and Permitted Activities: Only businesses, including sole proprietors, legitimate charitable organizations, and other entities or individuals located in the United Kingdom and the European Union, are eligible to apply for a Paayco Account to access the Services described herein. Paayco and its affiliates may offer Services to you or your affiliates in other jurisdictions under separate agreements.


To register for a Paayco Account, you, or your designated representative (“Representative”), must provide us with your business name, physical address, email, phone number, business identification number, website URL, a description of your business activities, and other relevant information. We may also collect personal data about your beneficial owners, principals, and your Paayco Account administrator. Until you have submitted all required information and we have reviewed and approved it, your Paayco Account will be only provisionally available, and we may terminate it at any time for any reason in accordance with our policies.


If you use Payment Processing Services, your name (or the name used to identify you) and website URL may appear on your Customers’ bank or other statements. These descriptors must be clear and accurately reflect your business to minimize confusion and avoid disputes. Payment Processing Services may only be used to facilitate transactions with your Customers and not for personal transactions or any prohibited purposes under this Agreement.

b. Business Representative: You and your Representative confirm that your Representative is authorized to provide the required information on your behalf and to bind you to this Agreement. We may require further documentation to demonstrate this authority. Without our express written consent, neither you nor your Representative may register or attempt to register for a Paayco Account on behalf of anyone previously terminated from using the Services.


If you are a sole proprietor, you and your Representative also confirm that your Representative is personally accountable for your use of the Services and your obligations to Customers, including any payments owed under this Agreement.

c. Validation and Underwriting: Throughout your use of the Services, we may request additional information to verify ownership or control of the business, validate information provided, verify identities, and assess your financial condition and associated risks. This may include business invoices, identification documents, business licenses, or other relevant information. If you use Payment Processing Services, we may also request financial statements and other documentation to evaluate credit exposure and compliance with this Agreement. Failure to provide requested information may lead to suspension or termination of your Paayco Account.

You authorize us to obtain information about you from third parties, including credit reporting agencies, and you direct these parties to provide such information to us. You acknowledge that this may include your name, address, credit history, and other relevant data, and that such information could result in the suspension or termination of your Paayco Account.

d. Keeping Your Paayco Account: You agree to keep your Paayco Account information up to date. You must promptly update your account with any changes to your business activities, Representatives, beneficial owners, or any other relevant information. Failure to keep this information current may result in suspension or termination of your Paayco Account.


You also agree to notify us in writing within three days of any significant events affecting your business, such as bankruptcy proceedings, adverse changes in financial condition, significant asset transfers, changes in business control, or regulatory investigations.